During
this second semester, one of the modules that Taylor’s Business School requires
me to learn is Management Information Systems (MIS). Through this semester, I
have gained a relative amount of knowledge from the lectures, tutorials and as
well as the video group assignment on the use of information systems in
enterprise.
Firstly,
the lectures conducted by Dr. Choo and the tutorials conducted by Dr. Ho for
MIS were interesting and informative. During the early stages of being
introduced to MIS, I was led astray with the technical terms which I was
introduced to. Nevertheless, using interactive videos and answering my weekly
tutorials had drastically improved my understanding and interest in this
module. Furthermore, I also found it useful that I was exposed to things beyond
the syllabus’s module such as augmented reality as well as the applications of
MIS in the real world such as for e-shopping on Amazon and Wal-Mart or social
networking such as Facebook and Twitter.
Through this newly gained knowledge, I am aware on how the theories
learnt can be applied to real life situations. For example, Hilton uses
customer relationship management (CRM) system to further enhance their services
by remembering their customers’ preferences for their next stay.
Besides
going through the learning process, I found the video group assignment to be
equally beneficial. My group members and I which consist of five people started
the process by deciding on the topic we wanted to focus on. We were required to
create a three to five minutes video clip to encourage the usage of information
systems in enterprises. After intense discussion, we decided to use transaction
processing system (TPS) as our main topic. After that, we discussed our topic
with our tutor and our lecturer to ensure that the chosen topic would fit the
requirements of the assignment as well as gain their advice.
After
that, we did our research and wrote the script while discussing the scenes
needed for our videos. In our group, everyone contributed creative ideas which
we discussed and agreed upon. The shooting of our scenes and planning out the
processes took us a whole day. Then, we continued with the editing of the video
to make it look for professional. Throughout this assignment, I have gained
great amount experiences with working as a team as well as tuning and
perfecting my communication skills. This project has helped us learn how to
plan and improvise for the project so that it would fit our current skill sets
and strengths. Furthermore, I have also gained knowledge about video shooting
and how to make ordering systems at restaurants easier with TPS. In general,
this was a very fun and informative project which I would love to do again.
In
conclusion, MIS is an informative and beneficial module. I believe that this
module would benefit me later in the working environment. Therefore, I am
delighted that I have learnt this module and I hope I will pass with flying
colors for this module.
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